Terms of service

Terms Of Service

Last Updated: May 3, 2025

Welcome to Backyard Kitchen Store, operated by Backyard Kitchen Supplies Ltd. These Terms and Conditions govern your use of our website and the purchase of backyard kitchen items, including grills, outdoor ovens, and related accessories. By accessing or using our website, you agree to be bound by these terms.

1. General

These Terms and Conditions apply to all users of our Shopify store. We reserve the right to update these terms at any time, and changes will be effective upon posting on our website. Your continued use of the website constitutes acceptance of the updated terms.

2. Products and Services

We offer a variety of backyard kitchen items for sale. All product descriptions, images, and prices are subject to change without notice. We strive to ensure accuracy but are not liable for errors or omissions in product information.

  • Availability: Products are subject to availability. We reserve the right to limit quantities or discontinue items at any time.
  • Pricing: All prices are in USD and exclude applicable taxes and shipping fees, which will be calculated at checkout.

3. Orders and Payments

By placing an order, you agree to provide accurate and complete information. We reserve the right to refuse or cancel orders at our discretion, including for suspected fraud or pricing errors.

  • Payment: We accept payments via credit/debit cards, PayPal, and other methods available through Shopify. Payment must be completed before order fulfillment.
  • Order Confirmation: You will receive an email confirmation upon successful order placement. This does not guarantee product availability.

4. Shipping and Delivery

We ship to addresses within the United States and select international destinations. Shipping costs and estimated delivery times are provided at checkout.

  • Delivery: Delivery times are estimates and not guaranteed. We are not responsible for delays due to customs, weather, or other factors beyond our control.
  • Risk of Loss: Risk of loss transfers to you upon delivery to the shipping carrier.

5. Returns and Refunds

We accept returns of unused, undamaged items within 30 days of delivery, subject to the following:

  • Eligibility: Items must be in original packaging with all tags and accessories included.
  • Process: Contact our customer service team to initiate a return. Return shipping costs are your responsibility unless the item is defective.
  • Refunds: Refunds will be issued to the original payment method within 7-10 business days of receiving the returned item.

6. Warranties and Liability

Products may come with a manufacturer's warranty, details of which are included with the product. We are not liable for any indirect, incidental, or consequential damages arising from the use of our products.

Disclaimer: Our products are provided "as is." We do not guarantee that products will meet your expectations or be fit for a particular purpose beyond their intended use.

7. Intellectual Property

All content on our website, including text, images, and logos, is the property of Backyard Kitchen Supplies Ltd or its licensors. You may not reproduce, distribute, or use this content without prior written permission.

8. Privacy

Your personal information is handled in accordance with our Privacy Policy, available on our website. By using our store, you consent to the collection and use of your data as described therein.

9. Governing Law

These Terms and Conditions are governed by the laws of the State of California, United States. Any disputes arising from these terms will be resolved in the state or federal courts located in Los Angeles County, California.

10. Contact Information

For questions or concerns regarding these Terms and Conditions, please contact us at:

Backyard Kitchen Supplies Ltd
Email: info@backyardkitchensupplies.com
Phone: 406-607-3569
Address: 123 Outdoor Lane, Los Angeles, CA 90001